Whilst it’s true that some organisations inevitably face a higher exposure to violence and trauma, none can rule out events that impact on employees such as the sudden death or suicide of a member of staff, accidents, aggression, harassment and bullying.
A personal crisis can hit a member of staff at any time leaving them anxious, angry, helpless and unable to function as usual. They often feel isolated from others at this time and worry that they are not their “normal” self. The people around them often worry about what the right thing to do is and some feel safer doing nothing at all for fear of getting it wrong.
In the UK, on average 12.5 million days are lost each year due to work related stress, depression and anxiety. Across Europe, 79% of managers are concerned about mental health issues in work but only 30% have procedures in place to deal with them.
Counselling and therapy are not the answer for everyone. It’s the equivalent of sending every physical injury to the hospital. Best practice suggests a needs-based continuum of care and 3 key principles are early intervention, social support and psychological education.
KRTS Power to Respond® was developed with these principles in mind and can be deployed quickly to provide psychological education and strengthen support from those around the person affected.